Shipping Policy
Shipping
Orders placed on paoandjocleanbeauty.company ship via USPS. At this time, we ship only within the United States, including Hawaii and Alaska, and US territories, including Guam and Puerto Rico.
We are pleased to offer USPS Priority Mail to APO/FPO addresses.
We are currently unable to ship to P.O. boxes.
Please note that we are unable to accept international billing addresses or P.O. box billing addresses at this time.
Please review your shipping information at checkout to prevent any errors or delays in shipping. If you have made an error entering your shipping address or need to make a change, please contact us as soon as possible at hello@paoandjocleanbeauty.company. We will make every effort to ensure the correct delivery of your order.
*Please note that address changes may result in additional charges.
Free Shipping
HOW TO GET FREE SHIPPING
FREE standard ground shipping available within the United States on all orders, no minimum purchase required.
FREE two-day shipping available within the United States on orders $200 and over (after any discounts or promotions have been subtracted and excluding taxes).
For orders under $200, two-day shipping is available for a flat-rate fee of $10.
Shipping Methods, Costs, And Times
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Standard ground shipping (2-7 business days*): FREE
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Two-day shipping on orders $200+ (3-4 business days*): FREE
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Two-day shipping (3-4 business days*): $10
**Note: Business days are Monday through Friday, excluding federal holidays.
Shipping time applies to the transit time, but does not reflect the processing time to prepare, pack, and ship your order from our warehouse. Orders are typically processed in 24-48 hours, Monday through Friday, excluding federal holidays and weekends.
Please allow additional transit time for APO/FPO military addresses, as well as deliveries to Hawaii, Alaska, and US territories.
If you have any additional shipping questions, please contact us at hello@paoandjocleanbeauty.company
*Retail Delivery Fee in Colorado
Colorado has updated its sales tax laws and ordinances to adopt the Retail Delivery Fee Code established by the Colorado Department of Revenue. Effective July 1, 2022, drunkelephant.com orders shipping to Colorado will be subject to a retail delivery fee of $0.27. Please visit the Colorado Department of Revenue for more information. Please note that should you make a return on your order, this fee is nonrefundable.